FAQs

Frequently Asked Questions (FAQ)

What are Libya Herald’s terms and conditions of usage?
Click here for Libya Herald’s terms & conditions

What is Libya Herald’s privacy policy? Click here for Libya Herald’s privacy policy

What is Libya Herald’s copyright policy?  Click here for Libya Herald’s copyright policy?

Who owns Libya Herald?

Libya Herald online www.libyaherald.com, Libya Herald Business Eye, and all its forms were founded and owned by Sami Zaptia Editor, and Michel Cousins.

As a private concern, the Libya Herald is independent of any political party, government entity or religious organisations in Libya and internationally. Our editorial content is news-led and not influenced by advertising.

How often do you publish?

Online www.libyaherald.com is updated daily, and Libya Herald Business Eye was until 2014, published in print and online pdf formats every two months. Our next issue is being planned for 2019/2010 Q1.

What is the My Account section? This section allows you to verify and modify your personal details; subscribe, and renew your subscription.

What information do I need to subscribe? If you wish to subscribe we will need you to complete the online subscription registration form, giving your name, contact details and payment information.

What is my subscriber number? Your subscriber number is a number which enables us to identify you and your subscription.

How do I renew my subscription? Your subscription will automatically renew, unless you email the editor Sami Zaptia at [email protected] that you wish to cancel.

How do I change my subscription into a corporate or multi-user license? Contact the editor Sami Zaptia on [email protected] indicating the type of subscription you would like.

Why do I no longer have access to my subscription? Either your subscription has run out, or it has been suspended due to non-payment.

Forgotten password – If you have forgotten your password or sign-in (e-mail address), please contact us with your name and subscriber number  at Sami Zaptia [email protected]

Can other people use my subscription? No, a subscription is for a named user, and allowing others to use your subscription would breach our terms and conditions of use.

I have colleagues who would like to subscribe. Contact Sami Zaptia,  [email protected] for information or subscribe to the corporate/multi-user license.

How do I sign in? You enter the e-mail address and password that you gave when you created your account, in the window at the top of the homepage. The system tells you that you are signed in. You have access to your personal details and the options “Sign out” or “Log Out” show on the screen.

What are my sign-in details ? If you have forgotten your password please contact Sami Zaptia on [email protected]

I cannot see the full article and have been asked to subscribe. You need a valid subscription if you wish to access articles that are not free of charge.

An error is showing when I sign in. A technical problem may prevent you from being identified. Please remove cookies and temporary files from your navigator. Return to the website and the problem should be resolved.

How can I pay?

Payments can be made by:
• International bank transfer in US$, Euros or GBP£

Alternatively in Libyan Dinars in Tripoli, Libya

We are currently not accepting payments online payment.

Who do I contact about advertising?

Please see the Advertising section for information about online and print advertising opportunities. You can also, email your enquiry to Sami Zaptia at [email protected]

I signed up for Libya Herald, but I have not had any correspondence from you – why is this?

There could be a few reasons for this. Firstly, you should check that the email address you provided is correct and working. Another possibility is that your mail server is blocking our emails, as it sees them as spam. To check this, either look at your privacy settings on your computer, and add us to your safe list.

How do I get working experience at Libya Herald?

Libya Herald welcomes CVs from prospective journalists seeking intern opportunities, regular contributors, or those seeking a full-time career in either journalism, news design, or advertising. Working in Libya, we prefer candidates who have English and Arabic language skills.  Send your CV, and cover letter to the editor.  Only successful candidates will be contacted.

How can I receive print copies of Libya Herald Business Eye magazine?

If you would like to be sent copies of the magazine Libya Herald Business Eye (minimum 10 copies of each issue), please place email Sami Zaptia [email protected] Provide your contact details, number of issues, and delivery address. When we receive your order we will confirm the courier costs for delivery to your address, and notify you of these costs. If you agree these will be added to the total cost of your order and we will send you an invoice for payment in advance.

We will deliver the magazines to the address you supply to us when you place your order and will not be liable to you for any delay in delivery or non-delivery if – payment is not fulfilled, incorrect contact or delivery details are provided, or due to any other factors beyond our control.

I have a news story, article to submit and would like to contact the editorial team?

Please email the editor, Sami Zaptia  [email protected]

What if I wish to submit content for publication 

If you submit articles, images, graphics etc to the Libya Herald for publication, you must have created the works, or you have permission from or are authorised by the owner of the material to send to us. By submitting the material, you are granting us a perpetual royalty-free worldwide licence to publish or republish, or otherwise use any format, including without limitation in print and electronic formats.

Decisions on publishing are at the sole discretion of Libya Herald. We reserve the right to rearrange, edit or modify any content sent, as we think suitable for publication on Libya Herald.  If the content is published your name may appear if you wish, however you will not be paid unless agreed in writing in advance of publication.

How can I contact Libya Herald?

Editor, Sami Zaptia at [email protected]